How do I Locate a Person's Username?

To locate the username a person uses to log in to member self service or your website (if integrated to MemNet):

• Find the person in MemNet and view their profile.
• Expand the General Information horizontal bar on the Person Profile page.
• If a value appears against the Login field it means that the person has registered. The field displayed is the Person’s user name, if this is blank the person has NOT registered for a login.

Note: the Review Person’s Self-Service Page Open button will take you to the Person’s Self-Service screen directly. This can be useful when providing support to a person who is using that part of the system.

Note: user passwords are managed within the website, if they have forgotten their password they can reset it using this username.