Person can't register for Username to access Self Service – MemNet

The MEMNET Self-Service Module utilises the DNN Content Management System (CMS) to manage member login credentials. Members are able to register for a Username and Password to access Member Self Service to update details, renew subscriptions, make payments online, book events, buy merchandise and view member only content.

There could be a number of reasons that a username cannot be applied to a person record, they are:

The person's information needs to be entered as it is recorded within MEMNET. If a middle name and/or post-nominal is recorded in the first or last name fields this needs to be entered in the corresponding fields on the registration form. A helpful hint is to copy and paste the information out of MEMNET.
The Member Type of the membership that the person is on must be enabled for Self Service access.
- Member types to be enabled for Self Service access by selecting the checkbox relating to the Member Type titled "Self Service Access" within Type Administration.
Main Person Registration Only is enabled. If enabled then only the main person on the membership can register to use the membership self-service portal.
Using the information provided a single unique match has to be found in MEMNET. If a duplicate person exists within the member record, the system can not uniquely identify the person record to apply the username. The duplicate record could be an event guest record.
There is a username already registered against the person record. The username is recorded in the General Information horizontal bar on the Person Profile page.
If the person record does not have an Email address recorded.