Clicking on the My Tasks tab on the menu will display the Tasks that are currently assigned to you. When you log in you also have a summary in the left hand column that will remind you of the total number of tasks assigned to you and the number that are overdue based on the tasks due date.
They are displayed in ascending Due Date/descending Priority sequence. On the list the following columns are displayed:
|
Field Name |
Format |
Description |
|
Overdue |
Icon |
A red warning icon will display next to those that are overdue. |
|
Member |
Date |
Truncated Membership name |
|
Contact Code |
Drop Down |
Unique reference if configured to generate one (see Company Settings) |
|
Created |
Date |
Date initial task was created |
|
Category |
Display |
Contact category |
|
Task |
Display |
Truncated task description |
|
Status |
Display |
Open for any outstanding, depends on filter |
|
Assigned |
Display |
User name of person responsible for completing the task |
|
Due |
Date |
Due date |
|
Priority |
Display |
Priority description if set |
Note that the full text of truncated fields can be viewed in a pop up tool tip by placing your mouse cursor over the truncated value.
To View / Search for a Task;
- Use the selection criteria to restrict the list of Tasks
- Status of Open (default) will show outstanding Tasks only
- Assigned To is the user which will default to the user logged in
- Contact Code can be searched on if configured
- Contact Category (drop down selection)
- Membership Name
- Click the Search button.
- Click on the task line to view the Task.
- Once reviewed, click on Return To Task List button.
Administrators can change the Assigned To and review outstanding Tasks for all Users. CSV Extracts (under Reporting) also exist if you wish to get an output of selective Tasks.
If the Task is a Member task then you will be taken to the Contact History record for that Member that contains the Task.
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