Step 1: Setting up SPF Record

There are several steps that you can take to try and ensure the delivery of email communications sent via MemNet. The most essential of these is to set up an SPF record that includes the MemNet email sending service.

Know what you are doing?

If you know how to manage an SPF record, it must include spf.memnet.com.au

Want to know more?

Sender Policy Framework (SPF) is an open standard for authenticating the sender of an email. SPF attempts to ensure that the IP address from which a message was sent is approved to send email by a domain’s owner.

An SPF record is implemented as a TXT DNS record within your domains DNS settings. As we do not have access to your domain's DNS settings, we require you or whoever manages your domain's DNS to set up an SPF record OR modify your existing SPF record if one exists. Note that each sending domain should have only one SPF record.

The SPF TXT record has several values, the first being v=spf1. This first value indicates that the TXT record is a version 1 SPF record. The remaining mechanisms in an SPF record are "INCLUDE," "A," "MX," "IP4 and IP6," and "REDIRECT." These mechanisms specify either an approved IP address directly or a domain that will resolve to an IP address.

If your domain or any domain that you will be sending email from via MemNet does not already have an SPF record then you will need to add the following as a TXT record to that domain's DNS:

v=spf1 include:spf.memnet.com.au ~all

If your domain or any domain that you will be sending email from via MemNet does already have an SPF record then you will need to modify the existing TXT record to include the following:

include:spf.memnet.com.au

For example, if you use Microsoft Office 365 for your "office" email, your new full SPF record should be something like "v=spf1 include:spf.protection.outlook.com include:spf.memnet.com.au -all"

For more information see SPF Records Explained

Tips:

• There are many websites that will allow you to examine a domain's SPF record, such as https://mxtoolbox.com/spf.aspx This site will also indicate if there is an error with the domain's SPF record.
• Some services, such as Microsoft office 365 will overwrite your existing SPF record as part of their automated setup process. It is recommended that you review your SPF record after changing your email provider, particularly if moving to Microsoft.

Next Step: Set up domain name validation