How to change a member's subscription frequency

If you need to change a member's subscription frequency, the the type of subscription is stying the same, all you need to do is:

• Find the member and Edit their subscriptions.
• Click the Edit Subscription icon on the subscription that needs to be changed.
• Select the new subscription frequency from the drop down (requires multiple frequencies to be configured for the subscription code)
• Click Save.
• Click OK  on the pop up window to confirm.

This process will automatically make the following changes to the member. these are designed to provide a full history of the member's subscription.

• Stop the existing member subscription and move it to the subscription history. The stop date will be the subscribed until date of the subscription and the reason will be "Changed Frequency"
• A new subscription will be added to the member, this will be the same subscription type as the stopped subscription with the newly selected frequency. The subscribed until date will be the same as the "old", now stopped subscription.